Outlook for mac won't connect3/7/2023 Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeSrvRecord /fĪfter deleting the xml and the registry entries, I run a repair on the email account and it accepts the new password. Follow the prompts in the wizard, and when you’re done. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. On the Email tab, choose your account (profile), and then choose Repair. Choose Account Settings > Account Settings. Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeSrvLookup /f In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeScpLookup /f Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeHttpsRootDomain /f Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeHttpsAutodiscoverDomain /f Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v ExcludeHttpRedirect /f Reg delete "HKCU\Software\Microsoft\Office\14.0\Outlook\Autodiscover" /v PreferLocalXML /f ![]() ![]() ![]() The last successful fix only required deleting the autodiscover.xml file from c:\users\username\appdata\local\microsoft\outlook and then deleting these keys, taken from a batch file I've created to speed up the process: We've narrowed it down to an autodiscover issue on our affected PCs. (Nopte: Depending on your OS and version of Office/Outlook, you may have to tweak it a bit (ie Outlook 2007 '12.0' instead of '14.0', etc)
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